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For Members, Athletes and Customers
Extensive knowledge base to help you with self-service support
Managing Your Class Bookings
Account Settings
- How to reset your password
- How can I set up and manage an account for a child or partner or any other family member
- Setting up SMS notifications
- How can I see when I'm next going to be billed and how much?
- Controlling which notifications you receive
- Update your marketing preferences
- How to update your profile information
- How to resubscribe to notifications
- Will I get a receipt for my purchase?
- What is the On Demand section for?
- Can I delete old saved payment details
The Member Booking App
Getting Started
Memberships
- How to change payment details for your membership
- Adding a payment method to your membership
- How to renew your membership
- How to upgrade or downgrade your membership
- I have multiple memberships valid to use for the same event
- How to cancel your monthly membership
- Purchasing a membership
- How to check the remaining uses on your membership or class pack